We suggest that you arrive 15 minutes prior to your treatment to allow yourself time to check in, change and familiarize yourself with the spa. Arriving late will limit the time of your spa treatment, therefore lessening your pleasure. To enhance the spa experience for all our guests, we ask that voices be kept low when conversing and that cell phones be turned off.

Reservations and Cancellation Policy
Please make your reservations as far in advance as possible to ensure availability of your requested services. If you need to cancel your reservation, please notify Raintree 24 hours prior to individual appointments and 48 hours prior to package appointments to avoid a 50% cancellation fee. Same-day cancellations and no-shows will result in a charge of full value.

What to Bring
Raintree provides robes, foot wear and private lockers for your comfort. In addition, post-treatment personal care amenities are provided (except hair brushes). Please leave valuables at home, as Raintree is not responsible for any lost items.

Please be aware that for the relaxation of all our guests, we cannot accommodate infants and children.

Gratuities
In appreciation of exceptional service, gratuities are welcomed and may be given at your discretion.

Prices and treatment protocols subject to change without notice.